Retail Dive - Latest Newshttps://www.retaildive.com/news/Retail industry news, voices and jobs. Optimized for your mobile phone.en-usFri, 03 Jan 2025 12:13:00 -0500Retailers lost $103B in fraudulent returns and claims in 2024https://www.retaildive.com/news/retailers-lost-billions-fraudulent-returns-2024/736393/<figure><div><img src="https://imgproxy.divecdn.com/wCYXoUrk-hIGeVeJlUXuvNfQpSGGMSHGBC1fVJu3uKM/g:ce/rs:fill:1600:900:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMjgzNTc2MzU1LmpwZw==.webp"/></div></figure><p>Fraudulent returns accounted for about 15% of the projected $685&nbsp;billion in returns last year, per&nbsp;a recent report from Appriss Retail and Deloitte.</p>Howard RubenFri, 03 Jan 2025 12:13:00 -0500https://www.retaildive.com/news/retailers-lost-billions-fraudulent-returns-2024/736393/Walmart forced delivery workers to pay fees to access their earnings, federal agency allegeshttps://www.retaildive.com/news/walmart-CFPB-Branch-lawsuit-last-mile-delivery-drivers/736318/<figure><div><img src="https://imgproxy.divecdn.com/rUscmGW3iMZUI8dkYYpxlgKj_ptV_vEVeSQ_vl3r7N4/g:ce/rs:fill:1600:900:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS93YWxtYXJ0X2RlbGl2ZXJ5LmpwZw==.webp"/></div></figure><p>A lawsuit by the CFPB claims that the retailer and Branch Messenger illegally opened accounts for Spark drivers and then deposited their pay into these accounts without their consent.</p>Peyton BigoraFri, 03 Jan 2025 11:42:00 -0500https://www.retaildive.com/news/walmart-CFPB-Branch-lawsuit-last-mile-delivery-drivers/736318/Did Costco just reset the narrative around DEI?https://www.retaildive.com/news/costco-resets-DEI-narrative-rejects-shareholder-proposal/736328/<p>In contrast to a slew of companies, the warehouse retailer has forcefully rejected an anti-DEI shareholder proposal as bad for business.</p>Daphne HowlandFri, 03 Jan 2025 10:48:00 -0500https://www.retaildive.com/news/costco-resets-DEI-narrative-rejects-shareholder-proposal/736328/TikTok Shop expands collectibles categorieshttps://www.retaildive.com/news/tiktok-shop-collectibles-comic-manga/736391/<figure><div><img src="https://imgproxy.divecdn.com/HKo6c0DzFhtv4GSalDLK2J-u_1uFeL7wk2GHsMq9Y3s/g:ce/rs:fill:1600:900:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMjI3OTUyMzY0XzFfWG9GSW0wYi5qcGc=.webp"/></div></figure><p>The social commerce company is broadening&nbsp;its collectibles and focusing on authentication, but&nbsp;faces a potential ban in the U.S.</p>Tatiana Walk-MorrisFri, 03 Jan 2025 10:43:00 -0500https://www.retaildive.com/news/tiktok-shop-collectibles-comic-manga/736391/The Weekly Closeout: Vera Bradley urged to sell and Fleet Feet makes an acquisitionhttps://www.retaildive.com/news/vera-bradley-sale-strategic-alternatives-fleet-feet-south-sound-running-acquisition/736272/<figure><div><img src="https://imgproxy.divecdn.com/5XueJyK9fwfE5P6km9jJDyU2tEYMe195xwaNJ_da6Hg/g:nowe:0:573/c:2000:1129/rs:fill:1600:900:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS92ZXJhLWJyYWRsZXktdXJiYW4tb3V0Zml0dGVycy5qcGc=.webp"/></div></figure><p>Fund 1 Investments in a letter&nbsp;pushed&nbsp;the accessories brand to consider strategic alternatives, while the footwear retailer bought South Sound Running.</p>Retail Dive StaffFri, 03 Jan 2025 08:35:00 -0500https://www.retaildive.com/news/vera-bradley-sale-strategic-alternatives-fleet-feet-south-sound-running-acquisition/736272/Perfect Corp expands into luxury fashion with Wannaby acquisitionhttps://www.retaildive.com/news/perfect-corp-acquires-wannaby-farfetch-virtual-try-on-tech/736230/<p>The company was acquired from Farfetch so Perfect Corp can broaden&nbsp;its virtual try-on capabilities into categories like shoes, bags and apparel.&nbsp;</p>Kaarin MooreThu, 02 Jan 2025 10:56:00 -0500https://www.retaildive.com/news/perfect-corp-acquires-wannaby-farfetch-virtual-try-on-tech/736230/Amazon boosts recycled content, reduces inks for device packaginghttps://www.retaildive.com/news/amazon-kindle-echo-firetv-recycled-content-ink/736131/<p>In addition to the sustainability measures for Kindle, Echo and Fire TV products, the company added a tactile feature to aid consumers with visual impairments.</p>Katie PyzykThu, 02 Jan 2025 09:00:00 -0500https://www.retaildive.com/news/amazon-kindle-echo-firetv-recycled-content-ink/736131/What Amazon is doing to fight fake reviewshttps://www.retaildive.com/news/amazon-fight-fake-reviews/736089/<figure><div><img src="https://imgproxy.divecdn.com/rnoBSnTN6pXSj0_5myoehPOf7DZeltlLBDKOGurvj4w/g:ce/rs:fill:1600:900:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9TY3JlZW5zaG90XzIwMjQtMDktMTlfMDkyMzI5LnBuZw==.webp"/></div></figure><p>Reviews are a cornerstone of Amazon&rsquo;s business, so it is pushing back with strict policies, proactive detection and enforcement action.</p>Kristen DoererThu, 02 Jan 2025 09:00:00 -0500https://www.retaildive.com/news/amazon-fight-fake-reviews/736089/[Podcast] Geolocation and the Customer Journeyhttps://www.retaildive.com/spons/podcast-geolocation-and-the-customer-journey/736229/<figure><div><img src="https://imgproxy.divecdn.com/zSVMltS6GV9d0JczUuybCc4bMOoTwWPA3Mea3HcEWfQ/g:ce/rs:fill:1600:900:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9IZWFkZXJfSW1hZ2VfMTYwMHg5MDBfV3dNUnBhbi5wbmc=.webp"/></div></figure><p>Find out how geolocation tools bridge the gap between physical and digital shopping.</p>Retail Dive's studioIDWed, 01 Jan 2025 05:03:54 -0500https://www.retaildive.com/spons/podcast-geolocation-and-the-customer-journey/736229/Big Lots’ new deal could keep up to 400 stores openhttps://www.retaildive.com/news/big-lots-bankruptcy-acquisition-variety-wholesalers-stores-stay-open/736238/<figure><div><img src="https://imgproxy.divecdn.com/-vhP9rwUyz4Ez0m1OgYJCU9ZqRO770RvIKporNYIOCA/g:ce/rs:fill:1600:900:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9CaWdfTG90c19zdG9yZWZyb250XzIwMjQuanBn.webp"/></div></figure><p>Under the transaction, Variety Wholesalers would acquire at least 200 stores and up to two distribution centers, saving jobs in the process.</p>Stephanie ArnoldMon, 30 Dec 2024 12:55:00 -0500https://www.retaildive.com/news/big-lots-bankruptcy-acquisition-variety-wholesalers-stores-stay-open/736238/