Dollar General hires technology, distribution execs

Tom Hutchins has been appointed senior vice president of technology, while Kevin Pinchon takes on a role as senior vice president of distribution.

By Howard Ruben • Dec. 2, 2024

The Backroom: Amazon Haul and the state of retail

Join Retail Dive Senior Reporter Daphne Howland and Rick Watson, founder and CEO of RMW Commerce, as they unpack recent retail stories including Amazon’s answer to Temu, Walmart’s progress and Target’s struggles.

By Retail Dive Staff • Nov. 28, 2024

Explore the Trendline➔

What's shaping the e-commerce landscape?

From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

By Retail Dive staff

Best Buy says election, economy dampened customer demand in Q3

Revenue fell 3.2% as shoppers avoided big-ticket purchases, but with the election over and the heart of the holiday sales season ahead, the retailer is optimistic about Q4.

By Nate Delesline III • Nov. 26, 2024

Walmart updates virtual store with seasonal shopping features

Four new holiday environments showcase a selection of gifts curated by content creators and inspired by social media trends.

By Tatiana Walk-Morris • Nov. 25, 2024

Amazon Live to feature Martha Stewart, Jennifer Hudson on Black Friday

The company is partnering with TalkShopLive to showcase Amazon’s Black Friday deals via live shopping shows. 

By Tatiana Walker-Morris • Nov. 22, 2024

Walmart slashes US delivery costs by 40% per order

Increased automation and more efficient driver routes helped the retail giant accomplish the feat for the third consecutive quarter.

By Max Garland • Nov. 21, 2024

Google Lens can now tailor search results to the store you’re in

Users can take a picture of an item to receive insights tailored to the store they’re in, such as similar items that are in-stock.

By Bryan Wassel • Nov. 20, 2024

Wolverine World Wide debuts global innovation hub in Boston

The company is building out its corporate workspaces as a way to attract talent and encourage creativity as it goes through a strategic transformation.

By Tatiana Walk-Morris • Nov. 19, 2024

Qurate’s new strategy banks on streaming, social media platforms

The owner of QVC and HSN is rebranding to QVC Group as it aims for $1.5 billion in revenue from those channels within three years.

By Tatiana Walk-Morris • Nov. 18, 2024

Retailers confront trust issues as generative AI becomes commonplace

Generative AI can win over reluctant shoppers by offering personalization or help with finding deals, experts say.

By Bryan Wassel • Nov. 18, 2024

Ulta Beauty bets big on market fulfillment center model

As part of its supply chain transformation, the beauty retailer is retrofitting some of its regional distribution centers with automation upgrades.

By Alejandra Carranza • Nov. 18, 2024

Pinterest introduces celebrity gift guides, shoppable wishlists

The social media platform is banking on curated gift lists from the likes of Alicia Keys and Wirecutter to win shoppers this season.

By Tatiana Walk-Morris • Nov. 15, 2024

Nordstrom leverages generative AI for holiday app refresh

Among the new app features are trend reports, which blend the expertise of Nordstrom stylists with artificial intelligence to deliver relevant trends. 

By Aaron Baar • Nov. 15, 2024

Amazon answers ultra-cheap Chinese marketplaces like Temu with ‘Amazon Haul’

The e-commerce giant is testing a selection priced under $20, with most under $10. Free shipping on orders over $25 will take a week or longer.

By Daphne Howland • Nov. 13, 2024

ThredUp focuses on social commerce with new hire

The apparel reseller tapped Danielle Vermeer, co-founder and CEO of Teleport, for the newly created position. 

By Tatiana Walk-Morris • Nov. 13, 2024

Meta’s Los Angeles pop-up features Ray-Ban smart glasses

The company is promoting digital eyewear at its Meta Lab through December, with an eye to launching a shop-in-shop in Phoenix at the end of January. 

By Tatiana Walk-Morris • Nov. 12, 2024

Grocers continue to add electronic shelf label software

Aldi, Gelson’s and Hornbacher’s have deployed Instacart's pick-to-light capability in stores.

By Catherine Douglas Moran • Nov. 12, 2024

Big Lots introduces new rewards app

The app is available to Big Rewards members and includes exclusive deals and a personalized dashboard, among other features. 

By Tatiana Walk-Morris • Nov. 11, 2024

Amazon launches same-day drone delivery in Arizona city

Customers near the company’s Tolleson facility can get thousands of items delivered by air, but there are limitations.

By Max Garland • Nov. 8, 2024

Amazon debuts virtual holiday shop

The immersive 3D shopping experience includes music, animations and a guided journey to help with product discovery.

By Tatiana Walk-Morris • Nov. 7, 2024

Benefit Cosmetics launches first virtual 3D shopping experience

The grocery store-inspired digital space, dubbed “The Benemart,” blends gaming and holiday shopping. 

By Tatiana Walk-Morris • Nov. 7, 2024

Best Buy pushes tech in holiday ad series

The campaign features the retailer’s new hologram spokesperson, “Gram,” and addresses common problems like finding the perfect gift.

By Nate Delesline III • Nov. 6, 2024

Sheetz accepting crypto at all locations

After a limited trial run, customers can now use several popular digital currencies to buy items at all of the retailer’s 750-plus locations.

By Jessica Loder • Nov. 5, 2024

Lowe’s launches home maintenance support tool for loyalty members

With the Lowe’s Digital Home Platform, members can access personalized info about their products, including warranties and manuals.  

By Tatiana Walk-Morris • Nov. 5, 2024

Amazon, Google sue over ‘fake review website’

The dual complaints in federal court target sellers of fake reviews for retailers and local businesses that market on the web giants.

By Justin Bachman • Nov. 5, 2024